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Shipping policy

SHIPPING POLICY

Shipping Locations

We currently ship to all addresses within Australia and New Zealand.

Processing Time

Orders are processed within 1-2 business days.
You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods and Costs

We offer Authority to Leave (ATL) option at check out.
- Standard Shipping:
  - Domestic within Australia: 5-7 Business Days
- Express Shipping:
  - Domestic within Australia: 1-5 Business Days
Please note that delivery times may vary depending on your location and the shipping carrier.

Delivery Enquiries

If your order hasn’t arrived within the estimated delivery time, please email us at hello@bondib.co.
Please note we are not responsible for lost or stolen packages once they have been marked as delivered.

Change of Address

If you need to change your shipping address, please contact us immediately within 24 hours of order submission. Once an order is processed, we cannot guarantee changes.

Contact Us

For any questions or concerns regarding shipping, please reach out to us at hello@bondib.co.